I have three research streams that I look forward to continuing: (1) coordination, (2) computer self-efficacy, (3) attention. For several years, I have been immersed in healthcare settings, which are a context of interest for my primary research stream. I pursue my research interests at both individual and organizational levels using both quantitative and qualitative methodologies.
| Coordination | Computer Self-Efficacy | Attention |
| Broad Research Questions: | ||
1) What meta-knowledge (which we term - coordinating knowledge) must people know in order to coordinate?
2) How can information systems affect the coordinating process by embodying or influencing coordinating knowledge? |
1) Are we measuring CSE to capture what we, theoretically, are describing?
2) How does CSE actually affect performance (e.g., persistence, attribution of failures, etc.)? |
1) How do leaders of organizations succeed in implementing long-term, digital infrastructure, projects. Specifically, how do they iterate between initiating and sustaining attention. |
| Research Context: | ||
| Healthcare teams in hospitals | Experiments around software training |
NSF funded Cyberinfrastructure Centers |
Claggett, J. L., Watson, R., Boudreau, M. C. (2011) “Greenway Medical Technologies: the pace-setting David of EHR” Communications of the Association for Information Systems: Vol. 29, Article 17.
Berente, Nicholas and Claggett, Jennifer L. “Feast and Famine: Resource Scarcity, Slack, and Digital Infrastructure Innovation,” Presented at the Academy of Management, Boston, MA, USA August 3-7, 2012
Claggett, Jennifer L. and Berente, Nicholas. “Organizing for Digital Infrastructure Innovation: The Interplay of Initiated and Sustained Attention,” Presented at the Hawaii International Conference on System Sciences, Wailea, HI, USA January 4-7, 2012
Berente, Nicholas and Claggett, Jennifer L. “Challenges in the Management of High-Performance Computing Centers: An Organizational Perspective,” Presented at the International Conference on Super Computing, Seattle, WA, USA November 12-18, 2011
Claggett, Jennifer L. “Social Dynamics of Coping in Telemedicine Implementations: Triggers and Reappraisals,” Presented at the Workshop on Interactive Systems in Healthcare (WISH), Washington D.C., USA October 22, 2011
Claggett, J L., Karahanna, E., and Serrano, C. “When a Good Fit Doesn’t Always Succeed: Exploring Telehealth Implementations in Three Nursing Homes,” Presented at the Mediterranean Conference on Information Systems, Limasol, Cyprus September 3-5, 2011
Claggett, Jennifer L. and Goodhue, Dale L. “Have IS Researchers Lost Bandura’s Self-Efficacy Concept? A Discussion of the Definition and Measurement of Computer Self-Efficacy,” Presented at the Hawaii International Conference on System Sciences, Koloa, HI, USA January 4-7, 2011*
Claggett, J. L. “Understanding Primary Appraisal in User Adoption: An Exploratory Case Study of a Telehealth Project,” Presented at the Southern Association for Information Systems Conference, Atlanta, GA, USA March 26-27, 2010
*Winner of a Best Paper Award
“How to Fund Graduate Study with Grants”
UGA Interdisciplinary Research Conference – March 23, 2012
“Generative Tension and the Management of Infrastructural Innovation”
INFORMS 2011 Annual Meeting – November 15, 2011 (with Nicholas Berente)
“Leadership and Infrastructural Innovation”
Managing Cyberinfrastructure Centers Workshop – October 6-8, 2011
“Experience and Advice on how to Craft a Winning Application”
NSF Graduate Research Fellowship Program Workshop – September 9, 2011
“Facilitating Adoption of Telemedicine: Disrupting Habits and Organizational Routines”
Georgia Partnership for Telehealth Conference – March 17, 2011
(with Elena Karahanna and Christina Serrano)
Berente, Nicholas, Claggett, Jennifer, Howison, James, Knobel, Cory and Rubleske, Joe, Managing “CI Centers: An Agenda for Organizational Scholarship and Cyberinfrastructure Innovation” (August 13, 2012). Available at the Social Science Research Network
Jennifer L. Claggett — claggett@gmail.com